Privacy Policy

This Privacy Policy explains how MAX Digital Marketing, Inc. (doing business as MAXLEADS.IO, "we", "us", or "our") collects, uses, discloses, and protects information about visitors, prospects, leads, and customers ("you") who interact with our websites, forms, calls, emails, and text (SMS/MMS) messages. We are a California-based marketing company headquartered in Riverside County at the address below.

1. Information We Collect

We collect the following categories of information:

• Contact and identifiers: name, business name, email address, mobile or business phone number, and mailing address you submit through registration, lead, audit, or contact forms.
• Business information: service area, service types, website URL, and Google Business Profile details you voluntarily share.
• Communications content: messages, replies, recordings of scheduled calls (with your consent), and support correspondence.
• Technical and usage data: IP address, device and browser type, referring URL, pages viewed, and interactions with our site, collected via cookies, pixels, and similar technologies.
• Marketing data: ad campaign source, UTM parameters, and information about which webinar or offer you engaged with.

2. How We Use Your Information

• Register you for and deliver our free live workshops.
• Send workshop confirmations, reminders, replays, and related follow-up by email and SMS.
• Respond to inquiries, deliver requested audits, and provide customer support.
• Market and promote our services, including retargeting and lookalike advertising.
• Measure marketing performance, improve our website, and prevent fraud or abuse.
• Comply with legal obligations and enforce our terms.

3. SMS / Text Messaging Program (A2P 10DLC)

By submitting your mobile number through our webinar registration, lead, audit, or contact forms, or by texting our business number, you expressly consent to receive recurring transactional and marketing text messages from MAXLEADS.IO at the number provided, including messages sent via automated technology. Consent is not a condition of any purchase.

• Program name: MAXLEADS.IO Alerts & Updates.
• Message types: workshop confirmations, reminders, replays, appointment scheduling, audit delivery, follow-ups, customer service, and occasional marketing offers.
• Message frequency: varies based on your interaction; message frequency may vary.
• Cost: Message and data rates may apply. Check with your mobile carrier for details.
• Opt-out: Reply STOP to any message to unsubscribe. You will receive a final confirmation message.
• Help: Reply HELP for assistance, or contact us at +1 (833) 883-6336 or info@maxleads.io.
• Carriers: Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, and others. Carriers are not liable for delayed or undelivered messages.
• Privacy of mobile data: Mobile opt-in data and consent are never shared, sold, or transferred to third parties or affiliates for their marketing or promotional purposes. Aggregated or anonymized data may be shared with service providers strictly to operate the SMS program.

4. Cookies and Tracking

We use cookies, pixels (including the Meta Pixel and Google Analytics), and similar technologies to understand traffic, personalize content, and measure ad performance. You can control cookies through your browser settings and manage advertising preferences through industry tools such as the DAA WebChoices tool.

5. How We Share Information

We do not sell personal information for money. We share information only with:

• Service providers who help us operate the business, such as GoHighLevel (CRM, email, and SMS delivery), Twilio (SMS transport), Google (analytics and ads), and Meta (advertising), each bound by contract to protect your information.
• Professional advisors such as accountants and attorneys.
• Authorities when required by law, subpoena, or to protect our rights, users, or the public.
• Successors in the event of a merger, acquisition, or asset sale, subject to this Policy.

Some cookie and pixel activity described in Section 4 may qualify as "sharing" for cross-context behavioral advertising under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"). See Section 7 for how to opt out.

6. Data Retention

We retain personal information only as long as needed for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time as described below.

7. Your California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Know what personal information we collect, use, and disclose.
• Access a copy of the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information.
• Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising.
• Limit the use of sensitive personal information (we do not use sensitive personal information to infer characteristics).
• Not receive discriminatory treatment for exercising your rights.

To exercise any of these rights, email info@maxleads.io or call +1 (833) 883-6336. We will verify your identity using information already on file before fulfilling your request. You may designate an authorized agent to act on your behalf.

Do Not Sell or Share My Personal Information: To opt out of cross-context behavioral advertising, email us at info@maxleads.io with the subject line "Do Not Sell or Share." We honor the Global Privacy Control (GPC) signal where technically feasible.

8. Security

We use administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are directed to business owners and are not intended for children under 16. We do not knowingly collect personal information from children.

10. Third-Party Links

Our site may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance.

12. Contact Us

Questions about this Policy or your information? Contact:

This page is maintained by MAX Digital Marketing, Inc. to describe our current privacy practices. It is not legal advice; for questions about how these practices apply to your situation, consult qualified counsel.